On November 20th I made my first ever purchase of American Apparel merchandise. I spent quite a bit of money and was eager to receive my items because I've been looking to introduce some new basics into my wardrobe. Well, I still haven't received my order. It's December 11th. That's almost a month later! I've even contacted customer service and haven't received a response (even though it says it will take 2 business days for them to get back to me, it's been about a week). Have any of you had this problem before? Or just with other companies, in general? I've had trouble with online shopping before, but all the companies were amazing with their customer service. (Notable mention to Henry and June, which I purchased stockings from. Great customer service!)
So basically, I just want to hear about your bad (and good) experiences with online shopping. I'm really miffed about this and am starting to feel like the Paperbag Princess, with nothing to wear! I just want my darn dresses, AA. Please, get them to me soon!